● VoIP Cloud Services
● Auto Attendant
● Disaster Recovery
● Unified Communication System
● E-RATE & Call Center
● Appointment Reminder
● Software-Defined (SD) WAN
Our Enterprise Cloud & Premise IP PBX Systems are Competitively priced for the business with one employee to hundreds of agents and highly scalable with Enterprise functionality to meet the requirements of the most sophisticated Customer.
A hybrid architecture provides for a Premise-based IP PBX combined with Hosted stations for remote workers/offices.
DID (Telephone Number) Redundancy:
We utilize multiple carriers to terminate DID traffic to us for handling and delivery to our Customers. This service is provided to the Customer at no additional charges.
We operate a standards-based, best in class,carrier-grade infrastructure offering geographic redundancy in the theU.S.and Canada. Our Customers have the peace of mind knowing that continuity of service is built into all
reliable Cloud Communications solutions.
WHAT IS E-RATE ?
The Schools and Libraries Program, commonly known as E-rate, provides discounts to eligible schools and libraries in the United States on their telecommunications, Internet access, and related services. The program is administered by the Universal Service Administrative Company (USAC) under the oversight of the Federal Communications Commission (FCC).
HOW DOES E-RATE WORK?
Schools and libraries can apply each year for discounts on the cost of telecommunications and other services. If you are funded, you can either receive discounted bills from your service providers or pay for the services in full and request reimbursement. The program is capped at $2.25 billion per program year, indexed to inflation each year.
WHO IS ELIGIBLE FOR E-RATE?
SCHOOLS AND SCHOOL DISTRICTS
• All public schools, K-12
• All nonprofit K-12 private and parochial schools with endowments not exceeding $50
million A school must meet the definition of an elementary or secondary school under
The IVR Module is used to set up a menu system that will play an initial recording to callers, allow them to dial an option or an extension number and route their call to a particular location based upon what they dial.
The IVR module allows you to create one or more IVRs (“Interactive Voice Response” systems or Auto Attendants). You can then route calls to the IVR and play a recording prompting callers what options to enter, such as “press 1 for sales and press 2 for the company directory.”
SOFTWARE DEFINED (SD) WAN
The software-defined wide area network (SD-WAN or SDWAN) is a specific application of software-defined networking (SDN) technology applied to WAN connections, which are used to connect enterprise networks – including branch offices and data centers – over large geographic distances.
With the proliferation of remote workers and cloud-based applications, the Internet has become an integral part of your business infrastructure. Until recently, the inability to apply Quality of Service (QoS) processes to your applications made using commodity business circuits or consumer broadband in enterprise networks problematic. Data congestion and poor quality telephone calls resulted.
With SD-WAN Solution, enterprise applications such as voice, video conferencing, and productivity can now reliably operate over any WAN connection—there’s no need for expensive dedicated network connections any more. Quick to deploy and easy to use, Our. SD-WAN Solution is the answer to your infrastructure needs.
Inexpensive to deploy and maintain (Fraction of the cost of implementing MPLS) doesn’t require specialized knowledge to implement (ease of installation)
BUSINESS CONTINUITY & DISASTER RECOVERY (BCDR)
Our Business Continuity and Disaster Recovery (BCDR) solutions are designed with an infinite number of failover options. You get control and flexibility while ensuring fail over protection that is manageable by your team or ours. Our BCDR solutions preserve your communications capability regardless of what pressures have been placed on your business.
The Appointment Reminder module is a unique way to automate appointment confirmations, cancellations, and reschedules. Simply specify names and numbers by entering them manually or uploading a CSV file. Your PBX will automatically call the numbers at specified times, allowing customers to confirm, cancel, or reschedule appointments. You can control all details of the calls, such as rate-limiting, retry attempts, and how many days of advance notice to give the customer. The module is totally flexible, allowing you to modify any appointment reminder list on the fly.